Revolutionizing hospitality

We're looking for talented people to join us

We specialize in products and services that help our customers in the hospitality industry – products and services that advance their business.

Our team consists of rock star engineers, talented designers, hospitality specialists, marketing gurus, finance experts, and online sales professionals.

Our values

PASSION

We're passionate about our customers

INNOVATION

We innovate continuously and love technology

PERFECTION

We strive to be the best and we're proud of what we do

TEAMWORK

We value each other and work as a team

Our mission

Our mission is to revolutionize hospitality through the power of technology.

We aim to create a platform that enables hotels and travel agencies reach travelers worldwide in order to maximize profits and revenues.

We need you

HotelRunner is growing fast.

We’re eager to hire talented and cool people to work with us.

Software Engineer - Ruby on Rails (Full-time)

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Description:

 

We’re looking for kickass web programmers ready to take on some serious hacking.

 

We’re looking for fun loving code animals who have experience building and maintaining web applications, using technologies outlined below to work at our platform.

 

Our stack includes:

 

  • JS/JQuery on the front
  • Ruby on Rails
  • MySQL
  • GitHub
  • Pivotaltracker
  • and some cool Apple Mac stuff…

 

About the job:

 

  • Design and develop new features and functionality in our Rails application
  • Be able and excited to extend past the Rails, into the guts of the application (front or back end, or both)
  • Share application support duties (not front line!) through the beta phase and into commercialization
  • Use your critical thinking skills to innovate and solve problems


The ideal candidate will have most of the following:

 

  • An engineering degree
  • 1-3 years of industry experience as a software engineer
  • Initial knowledge of Agile processes
  • Initial knowledge of Ruby on Rails
  • Experience writing SQL
  • Some experience writing Javascript and AJAX
  • Good development skills in a UNIX environment and familiarity with UNIX command line
  • Knowledge of at least one source control system
  • Ability to think outside the box and make decisions based on the problem space
  • Ability to quickly write clean, well-organized code in any language
  • A strong attention to detail and a feeling of pride and ownership over the quality of our product
  • Strong verbal and written communication skills
  • A passion and desire to work at a company trying to change an industry

 

The most important requirements are that you’re friendly and you possess excellent communication skills. You should be more interested in figuring things out and getting things done than in getting your way.

 

It would be awesome to check out any portfolio stuff you might have laying around, or even better, a GitHub username. If you lack any of these, you should toss us some code samples or sample projects you’ve toyed around with in the recent days. We love the codes.

 

Compensation:

 

  • Salary
  • Transportation
  • Lunch
  • Fun
Software Engineer - Ruby on Rails (Intern)

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Description:

 

We’re looking for versatile, curious, fun-loving software engineering interns to work at our platform.

 

Our stack includes:

 

  • JS/JQuery on the front
  • Ruby on Rails
  • MySQL
  • GitHub
  • Pivotaltracker
  • and some cool Apple Mac stuff…

 

About the job:

 

  • Learn how to develop a killer high-tech application
  • Design and develop new features and functionality for our Rails application
  • Be able and excited to extend past the Rails, into the guts of the application (front or back end, or both)
  • Share application support duties (not front line!) through the beta phase and into commercialization
  • Use your critical thinking skills to innovate and solve problems

 

The ideal candidate will have most of the following:

 

  • An engineering degree candidate/student
  • 0-1 year of industry experience as a software engineer
  • Initial knowledge of Agile processes
  • Initial knowledge of Ruby on Rails
  • Some experience writing SQL
  • Some experience writing Javascript and AJAX
  • Initial development skills in a UNIX environment and familiarity with UNIX command line
  • Ability to think outside the box and make decisions based on the problem space
  • Ability to quickly write clean, well-organized code in a language of choice (C, C++, C#, Java…)
  • A strong attention to detail and a feeling of pride and ownership over the quality of our product
  • Strong verbal and written communication skills
  • A passion and desire to work at a company trying to change the world

 

The most important requirements are that you’re friendly and you possess excellent communication skills. You should be more interested in figuring things out and getting things done than in getting your way.

 

Compensation:

 

  • Performance based bonus
  • Transportation
  • Lunch
  • Fun
User Interface Engineer (Full-time)

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Description:

 

We’re looking for kickass user interface developers ready to take on some serious design.

 

We’re looking for smart, creative and fun loving front-end coders who have experience creating new generation user interfaces maximizing user experience to work at our platform.

 

About the job:

 

  • Work closely with both software engineers and product managers
  • Design and implement top notch products
  • Create clean maintainable code using primarily Rails, HTML, CSS and JavaScript
  • Advocate for best practices, great usability and exceptional quality

 

The ideal candidate will have most of the following:

 

  • An engineering degree
  • 1-3 years of industry experience as user interface developer/engineer
  • Expertise in cross browser markup HTML and CSS
  • Solid experience in JavaScript and AJAX
  • Experience with a JavaScript framework (jQuery is a plus)
  • Experience with designing end-user, web-based applications
  • Experience with a server-side web framework like Rails, PHP, JSP .NET, etc. (Rails is a plus)
  • Proficiency with Fireworks, Photoshop or related tools
  • User interface design knowledge
  • Experience with a version control system (Git is a plus)
  • A strong attention to detail and a feeling of pride and ownership over the quality of our product
  • Strong verbal and written communication skills
  • A passion and desire to work at a company trying to change the world

 

The most important requirements are that you’re friendly and you possess excellent communication skills. You should be more interested in figuring things out and getting things done than in getting your way.

 

It would be awesome to check out any portfolio stuff you might have laying around, or even better, a GitHub username. If you lack any of these, you should toss us some code samples or sample projects you’ve toyed around with in the recent days. We love the codes.

 

Compensation:

 

  • Salary
  • Transportation
  • Lunch
  • Fun
Customer Success Specialist (Full-time)

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Description:

 

We’re looking for cheerful, charming and charismatic customer success specialists inspiring and empowering customers through dedicated training and consulting.

As a Customer Success Specialist you are an up-selling and cross-selling genius and you find joy in building relationships with customers, ensuring they are plugged into all necessary resources HotelRunner has to offer.

 

Our focus is to disrupt the hospitality industry and we need special people who love fast-paced, high-growth environments, creativity, challenge, the hard work that leads to smashing success and the personal rewards of being on a winning team.

 

About the job:

 

  • Assist in customer training, deployment and adoption of our products
  • Engage customers in our products and increase their daily application usage frequencies
  • Manage incoming calls and help tickets from customers
  • Master the detailed functions and features of our products
  • Work closely with a team of sales specialists and managers
  • Create solid relationships with customers
  • Promote and sell account upgrades and extra services
  • Qualify up-selling and cross-selling leads and opportunities
  • Work with a quota, achieve daily and monthly sales targets
  • Proactively call into carefully targeted accounts; utilize and maintain corporate database

 

The ideal candidate will have most of the following:

 

  • BA from a four year university or equivalent
  • 1-3 years of customer service experience
  • Outstanding interpersonal skills, customer service and communication, both over the phone and in email
  • Experience using CRM solutions to manage customers and pipeline for speed and accuracy
  • Good knowledge of Microsoft Office products
  • Experience with maintenance renewal process and/or background in software preferred
  • High energy, high enthusiasm, yet professional
  • Excellent communicator; assertive and persuasive
  • Creative, great listener and quick thinker with an inquisitive nature
  • Result oriented
  • Strong verbal and written communication skills
  • A passion and desire to work at a company trying to change the world

 

The most important requirements are that you’re friendly and you possess excellent communication skills. You should be more interested in figuring things out and getting things done than in getting your way.

 

Compensation:

 

  • Salary
  • Bonus plan
  • Transportation
  • Lunch
  • Fun
Sales Specialist (Full-time)

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Description:

 

We are looking for sales specialists hungry for success and living for the thrill of the win.

 

Our focus is to disrupt the hospitality industry and we need special people who love fast-paced, high-growth environments, creativity, challenge, the hard work that leads to smashing success and the personal rewards of being on a winning team.

 

About the job:

 

  • Proactively call into carefully targeted accounts; utilize and maintain corporate database
  • Qualify inbound and outbound leads
  • Participate in the first phase of the sales cycle by building relationships with key decision makers at targeted accounts, identifying their project needs and business issues and conducting individual needs analysis
  • Overcome objections and effectively communicate our value propositions to key decision makers regarding appropriate product offerings
  • Create solid relationships with customers
  • Work with a quota, achieve daily and monthly sales targets

 

The ideal candidate will have most of the following:

 

  • BA from a four year university or equivalent
  • 1-3 years of direct marketing, lead generation or sales experience
  • Have demonstrated heavy cold calling volume
  • Experience using CRM solutions to manage customers and pipeline for speed and accuracy
  • Good knowledge of Microsoft Office products
  • Have a portfolio of customers from hospitality industry
  • Very serious about launching and building a career in sales with a winning team that’s striving for the top
  • High energy, high enthusiasm, yet professional
  • Excellent communicator; assertive and persuasive
  • Creative, great listener and quick thinker with an inquisitive nature
  • Result oriented
  • Strong verbal and written communication skills
  • A passion and desire to work at a company trying to change the world

 

The most important requirements are that you’re friendly and you possess excellent communication skills. You should be more interested in figuring things out and getting things done than in getting your way.

 

Compensation:

 

  • Salary
  • Bonus plan
  • Transportation
  • Lunch
  • Fun