{"id":258,"date":"2018-06-19T17:52:43","date_gmt":"2018-06-19T17:52:43","guid":{"rendered":"https:\/\/blog.hotelrunner.com\/get-closer-to-your-guests-with-whatsapp\/"},"modified":"2026-01-09T14:33:09","modified_gmt":"2026-01-09T11:33:09","slug":"get-closer-to-your-guests-with-whatsapp","status":"publish","type":"post","link":"https:\/\/hotelrunner.com\/en\/blog\/sales-marketing\/get-closer-to-your-guests-with-whatsapp\/","title":{"rendered":"Get closer to your guests with WhatsApp!"},"content":{"rendered":"

WhatsApp became a major part of our daily communications, so why wouldn\u2019t it become a marketing tool for your hotel?<\/p>\n

WhatsApp \u2013 the most popular messaging application, just hit 300 million daily active users worldwide. Connecting people in realtime every day, WhatApp can now be integrated with your website providing your visitors with a faster and an easier way to contact you!<\/p>\n

By integrating WhatsApp Support to your website powered by the free-of-charge \u201cNew Star\u201d theme, you can enable your potential guests to have access to you directly, and you can offer fast solutions in order to satisfy their needs before and during their stay.<\/p>\n

If you want to be closer to your guests, create your free New Star theme easily and start benefiting from WhatsApp Support features now.<\/p>\n

Please follow the steps below to integrate WhatsApp Support to your website:<\/p>\n

Go to the top menu at the HotelRunner dashboard and click Channels > Website > New Star Theme > Customization.<\/p>\n

Follow the \u201cSections\u201d on the left and click +Add Section.<\/p>\n

There are many options to customize your New Star theme here. Please click +WhatsApp Button.<\/p>\n

Set all the necessary details for your WhatsApp Button and click Save.<\/p>\n

What can you offer your guests with WhatsApp Support?<\/p>\n

Inform them about your hotel, the destination and let them plan their vacation in advance.<\/p>\n

Promote your extra services and increase your revenues.<\/p>\n

Offer deals and promotions by sending instant messages and motivate them to book their stay directly from your website.<\/p>\n

Let them send you instant messages and offer fast solutions in order to satisfy their needs before and during their stay.<\/p>\n

Let them remember their accommodation experience after their stay by sending messages to celebrate their special days like birthdays and anniversaries to stay engaged with your guests.<\/p>\n

If you want to be closer to your guests, create your free New Star theme easily and start benefiting from WhatsApp Support feature now.<\/p>\n

Click here<\/a> below to learn how to integrate WhatsApp support to your website.<\/p>\n","protected":false},"excerpt":{"rendered":"

WhatsApp became a major part of our daily communications, so why wouldn\u2019t it become a marketing tool for your hotel? WhatsApp \u2013 the most popular messaging application, just hit 300 million daily active users worldwide. Connecting people in realtime every day, WhatApp can now be integrated with your website providing your visitors with a faster […]<\/p>\n","protected":false},"author":12,"featured_media":135413,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[426],"tags":[],"class_list":["post-258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales-marketing"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=258"}],"version-history":[{"count":0,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/258\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/media\/135413"}],"wp:attachment":[{"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hotelrunner.com\/en\/wp-json\/wp\/v2\/tags?post=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}