{"id":69007,"date":"2024-09-16T13:05:03","date_gmt":"2024-09-16T13:05:03","guid":{"rendered":"https:\/\/hotelrunner.com\/?post_type=product&#038;p=69007"},"modified":"2025-08-21T09:19:04","modified_gmt":"2025-08-21T09:19:04","slug":"gestionnaire-relation-client","status":"publish","type":"product","link":"https:\/\/hotelrunner.com\/fr\/produits\/gestionnaire-relation-client\/","title":{"rendered":"Gestion de la relation client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"69007\" class=\"elementor elementor-69007 elementor-66990\" data-elementor-post-type=\"product\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-088321f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"088321f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ddfe8d1\" data-id=\"ddfe8d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7a4920 elementor-widget elementor-widget-hr_label\" data-id=\"d7a4920\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <span class=\"hr-label\">Gestion de la relation client (GRM)<\/span>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-605c82d elementor-widget elementor-widget-heading\" data-id=\"605c82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Renforcez les liens avec vos clients<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed97dab elementor-widget elementor-widget-text-editor\" data-id=\"ed97dab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDialoguez avec vos clients dans leur langue pr\u00e9f\u00e9r\u00e9e et restez en contact avec eux avant, pendant et apr\u00e8s leur s\u00e9jour gr\u00e2ce \u00e0 des e-mails automatis\u00e9s et personnalis\u00e9s.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12acc33 elementor-widget elementor-widget-hr_button\" data-id=\"12acc33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"btn-wrapper\" >\n            <a href=\"https:\/\/hotelrunner.com\/fr\/demandez-une-demo\/\" target=\"_self\" \n               class=\"btn normal has-no-icon\"\n               >\n                                <span class=\"btn-text\">Demandez une d\u00e9mo<\/span>\n                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a49576b\" data-id=\"a49576b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-990e225 elementor-widget elementor-widget-image\" data-id=\"990e225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1042\" height=\"919\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/GRM-1.webp\" class=\"attachment-full size-full wp-image-83196\" alt=\"GRM\" srcset=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/GRM-1.webp 1042w, https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/GRM-1-413x364.webp 413w\" sizes=\"(max-width: 1042px) 100vw, 1042px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b02b99e elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"b02b99e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b86a377\" data-id=\"b86a377\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a4f2c0 elementor-widget elementor-widget-hr_sliding_section\" data-id=\"0a4f2c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_sliding_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"sliding-info\" data-no-optimize=\"1\" class=\"sc-sliding-info \">\n    <div class=\"container\">\n        <div class=\"wrapper\">\n            <div class=\"left-side\">\n                <div class=\"left-side-wrapper\">\n                    <h3>Pourquoi choisir de la Gestion de la Relation Client HotelRunner ?<\/h3>\n                    <p>Notre plateforme est con\u00e7ue pour simplifier les processus complexes afin que vous puissiez garder une longueur d'avance sur la concurrence et vous concentrer sur la croissance de votre entreprise. D\u00e9couvrez comment la Gestion de la Relation Client vous permet d'y parvenir.<\/p>\n                                            <a href=\"https:\/\/hotelrunner.com\/fr\/demandez-une-demo\/\"\n                            target=\"\"\n                            class=\"btn\">Demandez une d\u00e9mo<\/a>\n                                        <\/div>\n            <\/div>\n            <div class=\"right-side\">\n                <div class=\"features-wrapper\">\n                                            <div class=\"feature\" style=\"color:#CD2E87\"\n                            id=\"Engagement fluide des clients\">\n                            <div class=\"feature-grid\">\n                                <div class=\"icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/review.svg\" alt=\"Engagement fluide des clients\">\n                                <\/div>\n                                <div class=\"content\">\n                                    <h5>Engagement fluide des clients<\/h5>\n                                    <p>\n                                        <p>Connectez-vous sans effort avec vos clients \u00e0 chaque \u00e9tape de leur voyage gr\u00e2ce \u00e0 des e-mails automatis\u00e9s et multilingues. Am\u00e9liorez leur exp\u00e9rience et renforcez votre relation gr\u00e2ce \u00e0 des communications pertinentes et opportunes.<\/p>                                    <\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"feature\" style=\"color:#017C9F\"\n                            id=\"Flux de communication personnalisables\">\n                            <div class=\"feature-grid\">\n                                <div class=\"icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/flows.svg\" alt=\"Flux de communication personnalisables\">\n                                <\/div>\n                                <div class=\"content\">\n                                    <h5>Flux de communication personnalisables<\/h5>\n                                    <p>\n                                        <p>Adaptez vos programmations d'envois d'e-mails aux besoins sp\u00e9cifiques de chaque client. Des confirmations de r\u00e9servation aux recommandations individualis\u00e9es, cr\u00e9ez une exp\u00e9rience sur mesure qui s'adresse \u00e0 chaque client.<\/p>                                    <\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"feature\" style=\"color:#F15F22\"\n                            id=\"Suivi perspicace des performances\">\n                            <div class=\"feature-grid\">\n                                <div class=\"icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/insightful.svg\" alt=\"Suivi perspicace des performances\">\n                                <\/div>\n                                <div class=\"content\">\n                                    <h5>Suivi perspicace des performances<\/h5>\n                                    <p>\n                                        <p>Contr\u00f4lez l'efficacit\u00e9 de votre strat\u00e9gie de communication gr\u00e2ce \u00e0 des analyses d\u00e9taill\u00e9es. Suivez les taux d'ouverture, les niveaux d'engagement et les indicateurs de conversion pour affiner continuellement votre approche et maximiser l'impact.<\/p>                                    <\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"feature\" style=\"color:#018756\"\n                            id=\"Am\u00e9lioration de la fid\u00e9lit\u00e9 des clients et des recettes\">\n                            <div class=\"feature-grid\">\n                                <div class=\"icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/guest-loyalty.svg\" alt=\"Am\u00e9lioration de la fid\u00e9lit\u00e9 des clients et des recettes\">\n                                <\/div>\n                                <div class=\"content\">\n                                    <h5>Am\u00e9lioration de la fid\u00e9lit\u00e9 des clients et des recettes<\/h5>\n                                    <p>\n                                        <p>Encouragez les r\u00e9servations r\u00e9currentes et favorisez la fid\u00e9lisation \u00e0 long terme en maintenant des interactions pertinentes. Personnalisez les offres et les incitations en fonction des pr\u00e9f\u00e9rences et des comportements des clients afin d'am\u00e9liorer leur satisfaction et de les inciter \u00e0 revenir.<\/p>                                    <\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c7a025 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c7a025\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-670ebd9\" data-id=\"670ebd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6923894 elementor-widget elementor-widget-hr_label\" data-id=\"6923894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <span class=\"hr-label\">Engagement des clients<\/span>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9bdaa elementor-widget elementor-widget-heading\" data-id=\"3f9bdaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Restez connect\u00e9 \u00e0 chaque \u00e9tape de leur parcours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6050be elementor-widget elementor-widget-text-editor\" data-id=\"a6050be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMaintenez l&rsquo;int\u00e9r\u00eat de vos clients gr\u00e2ce \u00e0 des e-mails automatis\u00e9s et pertinents qui am\u00e9liorent leur exp\u00e9rience, depuis la r\u00e9servation jusqu&rsquo;\u00e0 l&rsquo;apr\u00e8s-s\u00e9jour. Transformez chaque interaction en une opportunit\u00e9 de vous connecter, de convertir et de construire des relations durables.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da68ab3\" data-id=\"da68ab3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7218876 elementor-widget elementor-widget-image\" data-id=\"7218876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"584\" height=\"394\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/guest-engagement.webp\" class=\"attachment-full size-full wp-image-67020\" alt=\"\" srcset=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/guest-engagement.webp 584w, https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/guest-engagement-540x364.webp 540w\" sizes=\"(max-width: 584px) 100vw, 584px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73ce3c7 elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-reverse-mobile_extra elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73ce3c7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6bd9259\" data-id=\"6bd9259\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e87bf31 elementor-widget elementor-widget-image\" data-id=\"e87bf31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"545\" height=\"499\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Communication-flows.webp\" class=\"attachment-full size-full wp-image-67030\" alt=\"\" srcset=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Communication-flows.webp 545w, https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Communication-flows-398x364.webp 398w\" sizes=\"(max-width: 545px) 100vw, 545px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b9dac88\" data-id=\"b9dac88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd8542e elementor-widget elementor-widget-hr_label\" data-id=\"bd8542e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <span class=\"hr-label\">Flux de communication<\/span>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad30875 elementor-widget elementor-widget-heading\" data-id=\"ad30875\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adaptez vos messages \u00e0 chaque client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cd6b23 elementor-widget elementor-widget-text-editor\" data-id=\"0cd6b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tConcevez des programmations d&rsquo;e-mails personnalis\u00e9es pour chaque \u00e9tape du voyage des clients \u2013 apr\u00e8s la r\u00e9servation, avant l&rsquo;arriv\u00e9e, sur place et apr\u00e8s le s\u00e9jour. Faites en sorte que chaque client se sente sp\u00e9cial gr\u00e2ce \u00e0 des e-mails multilingues et individualis\u00e9s qui refl\u00e8tent leurs pr\u00e9f\u00e9rences et leurs besoins.\n<ul>\n \t<li>Proposez des services sur mesure tels que des transferts depuis l&rsquo;a\u00e9roport, des surclassements de chambre et des recommandations locales.<\/li>\n \t<li>Encouragez les clients des OTA \u00e0 communiquer leurs coordonn\u00e9es directes pour les futurs programmes de fid\u00e9lisation.<\/li>\n \t<li>Renforcez les relations avec les clients afin de favoriser les r\u00e9servations r\u00e9currentes et la fid\u00e9lisation \u00e0 long terme.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b594dd9 elementor-widget elementor-widget-hr_button\" data-id=\"b594dd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"btn-wrapper\" >\n            <a href=\"https:\/\/hotelrunner.com\/fr\/demandez-une-demo\/\" target=\"_self\" \n               class=\"btn normal has-no-icon\"\n               >\n                                <span class=\"btn-text\">Demandez une d\u00e9mo<\/span>\n                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b4890d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b4890d\" data-element_type=\"section\" data-e-type=\"section\" id=\"faq\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb8119b\" data-id=\"eb8119b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-da19fc7 elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"da19fc7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ea863b5\" data-id=\"ea863b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8aa758 elementor-widget elementor-widget-hr_label\" data-id=\"f8aa758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <span class=\"hr-label\">Communication cibl\u00e9e<\/span>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5be17 elementor-widget elementor-widget-heading\" data-id=\"6b5be17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Atteindre les bons clients avec le bon message<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7886bdc elementor-widget elementor-widget-text-editor\" data-id=\"7886bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSegmentez votre public par canal de r\u00e9servation, par pays, etc. Cr\u00e9ez un contenu personnalis\u00e9 dans plusieurs langues et surveillez les performances de chaque e-mail pour optimiser votre strat\u00e9gie d&rsquo;engagement.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-94551b4\" data-id=\"94551b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2ff0f3 elementor-widget elementor-widget-image\" data-id=\"d2ff0f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"540\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Targeted-communication.webp\" class=\"attachment-full size-full wp-image-67037\" alt=\"\" srcset=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Targeted-communication.webp 570w, https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/Targeted-communication-384x364.webp 384w\" sizes=\"(max-width: 570px) 100vw, 570px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6664a8f elementor-widget elementor-widget-template\" data-id=\"6664a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"71357\" class=\"elementor elementor-71357\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-47e07f73 elementor-section-content-middle elementor-hidden-tablet elementor-hidden-mobile elementor-hidden-mobile_extra elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47e07f73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5837f5ce\" data-id=\"5837f5ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2d3b5d elementor-widget elementor-widget-heading\" data-id=\"f2d3b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am\u00e9liorez la gestion de votre \u00e9tablissement gr\u00e2ce \u00e0 des solutions connect\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3593cb35 elementor-widget elementor-widget-text-editor\" data-id=\"3593cb35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9veloppez vos capacit\u00e9s, simplifiez vos op\u00e9rations et maximisez le potentiel de votre \u00e9tablissement gr\u00e2ce \u00e0 des outils performants con\u00e7us pour fonctionner ensemble de mani\u00e8re fluide.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50aab9e8 elementor-widget__width-auto elementor-widget elementor-widget-hr_button\" data-id=\"50aab9e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"btn-wrapper\" >\n            <a href=\"https:\/\/hotelrunner.com\/fr\/demandez-une-demo\/\" target=\"_self\" \n               class=\"btn normal has-no-icon\"\n               >\n                                <span class=\"btn-text\">Demandez une d\u00e9mo<\/span>\n                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2dede88f elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"2dede88f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-464fc59b elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"464fc59b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/metamoteur-direct-plus\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/metasearch.svg\" alt=\"\">\n                                                <span>M\u00e9tamoteur | Direct Plus<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2799be elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"4e2799be\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_direction&quot;:&quot;negative&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/moteur-de-reservation\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/booking-engine-1.svg\" alt=\"\">\n                                                <span>Moteur de r\u00e9servation<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24be40f9 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"24be40f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_direction&quot;:&quot;negative&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/site-web\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/website.svg\" alt=\"\">\n                                                <span>Site web<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-330720ee elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"330720ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/gestionnaire-relation-client\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/grm.svg\" alt=\"\">\n                                                <span>Gestion de la relation client<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bef6e8f elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"bef6e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/gestionnaire-de-canaux\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/channel-manager-2.svg\" alt=\"\">\n                                                <span>Gestionnaire de canaux<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a46179 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"20a46179\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/systeme-de-gestion-de-propriete\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/PMS.svg\" alt=\"\">\n                                                <span>Syst\u00e8me de gestion de propri\u00e9t\u00e9s <\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ccc4f40 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-hr_label_icon\" data-id=\"6ccc4f40\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_direction&quot;:&quot;negative&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.2,&quot;sizes&quot;:[]}}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <a href=\"https:\/\/hotelrunner.com\/fr\/produits\/finance-payments\/\"  >\n                <div class=\"hr-label icon\">\n                    <div class=\"label-icon-wrapper\">\n                                                    <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/payments.svg\" alt=\"\">\n                                                <span>Finances et paiments<\/span>\n                    <\/div>\n                <\/div>\n            <\/a>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1718ebf1 elementor-widget elementor-widget-image\" data-id=\"1718ebf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"432\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/connected-solutions.webp\" class=\"attachment-large size-large wp-image-65536\" alt=\"\" srcset=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/connected-solutions.webp 432w, https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/connected-solutions-364x364.webp 364w\" sizes=\"(max-width: 432px) 100vw, 432px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c5b2d2 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c5b2d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5519c79\" data-id=\"5519c79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6c9ad7 elementor-widget elementor-widget-heading\" data-id=\"d6c9ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am\u00e9liorez la gestion de votre \u00e9tablissement gr\u00e2ce \u00e0 des solutions connect\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41d32f8 elementor-widget elementor-widget-text-editor\" data-id=\"41d32f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9veloppez vos capacit\u00e9s, simplifiez vos op\u00e9rations et maximisez le potentiel de votre \u00e9tablissement gr\u00e2ce \u00e0 des outils performants con\u00e7us pour fonctionner ensemble de mani\u00e8re fluide.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fbb3c2d elementor-reverse-mobile elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fbb3c2d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-47e113f\" data-id=\"47e113f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-589e43c elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"589e43c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/grm.svg\" alt=\"\">\n                                        <span>Gestion de la relation client<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f59e5 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"31f59e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/PMS.svg\" alt=\"\">\n                                        <span>Syst\u00e8me de gestion de propri\u00e9t\u00e9s<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-303d1cb elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"303d1cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/booking-engine-1.svg\" alt=\"\">\n                                        <span>Moteur de r\u00e9servation<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0b543 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"1b0b543\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/website.svg\" alt=\"\">\n                                        <span>Site web<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b22128 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"6b22128\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/channel-manager-2.svg\" alt=\"\">\n                                        <span>Gestionnaire de canaux<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa954bb elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"aa954bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/metasearch.svg\" alt=\"\">\n                                        <span>M\u00e9tamoteur | Direct Plus<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fdb9b3 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget-mobile_extra__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-hr_label_icon\" data-id=\"5fdb9b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;}\" data-widget_type=\"hr_label_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"hr-label icon\">\n                <div class=\"label-icon-wrapper\">\n                                            <img decoding=\"async\" src=\"https:\/\/hotelrunner.com\/wp-content\/uploads\/2024\/09\/payments.svg\" alt=\"\">\n                                        <span>Finances et paiments<\/span>\n                <\/div>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-815080e elementor-reverse-mobile elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"815080e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bd2740c\" data-id=\"bd2740c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-060be67 elementor-widget-mobile__width-auto elementor-widget elementor-widget-hr_button\" data-id=\"060be67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"btn-wrapper\" >\n            <a href=\"https:\/\/hotelrunner.com\/fr\/demandez-une-demo\/\" target=\"_self\" \n               class=\"btn normal has-no-icon\"\n               >\n                                <span class=\"btn-text\">Demandez une d\u00e9mo<\/span>\n                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4db5d20 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4db5d20\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d9d954c\" data-id=\"d9d954c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff27fed elementor-widget elementor-widget-heading\" data-id=\"ff27fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quemment pos\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-226e8a0 elementor-widget elementor-widget-hr_faq\" data-id=\"226e8a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hr_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <!-- FAQ Schema -->\n            <script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Comment de la Gestion de la Relation Client (GRM) peut-il am\u00e9liorer la satisfaction des clients ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Le GRM vous aide \u00e0 \u00e9tablir des liens plus forts et plus personnalis\u00e9s avec vos clients en stockant et en organisant les donn\u00e9es, les pr\u00e9f\u00e9rences et l'historique des r\u00e9servations de vos clients. Gr\u00e2ce \u00e0 ces informations, vous pouvez cr\u00e9er des exp\u00e9riences personnalis\u00e9es, adapter les offres et impliquer les clients de mani\u00e8re plus efficace avant, pendant et apr\u00e8s leur s\u00e9jour. Ce niveau d'attention permet non seulement d'am\u00e9liorer la satisfaction des clients, mais aussi d'encourager les r\u00e9servations r\u00e9currentes.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Puis-je automatiser la communication avec les clients gr\u00e2ce au GRM\u00a0?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Oui, avec le GRM de HotelRunner, vous pouvez automatiser les interactions cl\u00e9s avec les clients, telles que l'envoi d'e-mails de bienvenue, de rappels d'enregistrement, d'enqu\u00eates post-s\u00e9jour et d'offres sp\u00e9ciales. Vous pouvez param\u00e9trer ces communications pour qu'elles se d\u00e9clenchent automatiquement en fonction du comportement des clients, garantissant ainsi un engagement adapt\u00e9 et coh\u00e9rent qui am\u00e9liore leur exp\u00e9rience sans accro\u00eetre votre charge de travail.\"\n            }\n        }\n    ]\n}<\/script>\n                    <div data-nosnippet class=\"hr-faq-widget\">\n                            <div class=\"hr-faq-item \">\n                                        <div class=\"hr-faq-item-content\">\n                            <div id=\"hr-faq-header-0\" class=\"hr-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"hr-faq-content-0\">\n                                <h3 class=\"hr-faq-title\">Comment de la Gestion de la Relation Client (GRM) peut-il am\u00e9liorer la satisfaction des clients ?<\/h3>\n                                \n                        <\/div>\n                        <div id=\"hr-faq-content-0\" class=\"hr-faq-content\" >\n                            <span data-sheets-root=\"1\">Le GRM vous aide \u00e0 \u00e9tablir des liens plus forts et plus personnalis\u00e9s avec vos clients en stockant et en organisant les donn\u00e9es, les pr\u00e9f\u00e9rences et l'historique des r\u00e9servations de vos clients. Gr\u00e2ce \u00e0 ces informations, vous pouvez cr\u00e9er des exp\u00e9riences personnalis\u00e9es, adapter les offres et impliquer les clients de mani\u00e8re plus efficace avant, pendant et apr\u00e8s leur s\u00e9jour. Ce niveau d'attention permet non seulement d'am\u00e9liorer la satisfaction des clients, mais aussi d'encourager les r\u00e9servations r\u00e9currentes.<\/span>                        <\/div>\n                    <\/div>\n                    <div class=\"hr-faq-arrow\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"hr-faq-content-0\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"40\" viewBox=\"0 0 45 40\" fill=\"none\">\n                                    <path d=\"M15.3135 16.666L22.7349 23.3327L30.1563 16.666\" stroke=\"#323232\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <\/svg>\n                            <\/div>\n                <\/div>\n                            <div class=\"hr-faq-item \">\n                                        <div class=\"hr-faq-item-content\">\n                            <div id=\"hr-faq-header-1\" class=\"hr-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"hr-faq-content-1\">\n                                <h3 class=\"hr-faq-title\">Puis-je automatiser la communication avec les clients gr\u00e2ce au GRM\u00a0?<\/h3>\n                                \n                        <\/div>\n                        <div id=\"hr-faq-content-1\" class=\"hr-faq-content\" >\n                            <span data-sheets-root=\"1\">Oui, avec le GRM de HotelRunner, vous pouvez automatiser les interactions cl\u00e9s avec les clients, telles que l'envoi d'e-mails de bienvenue, de rappels d'enregistrement, d'enqu\u00eates post-s\u00e9jour et d'offres sp\u00e9ciales. Vous pouvez param\u00e9trer ces communications pour qu'elles se d\u00e9clenchent automatiquement en fonction du comportement des clients, garantissant ainsi un engagement adapt\u00e9 et coh\u00e9rent qui am\u00e9liore leur exp\u00e9rience sans accro\u00eetre votre charge de travail.<\/span>                        <\/div>\n                    <\/div>\n                    <div class=\"hr-faq-arrow\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"hr-faq-content-1\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"40\" viewBox=\"0 0 45 40\" fill=\"none\">\n                                    <path d=\"M15.3135 16.666L22.7349 23.3327L30.1563 16.666\" stroke=\"#323232\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <\/svg>\n                            <\/div>\n                <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":80726,"template":"","product_type":[335],"class_list":["post-69007","product","type-product","status-publish","has-post-thumbnail","hentry","product_type-proprietes"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/product\/69007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":0,"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/product\/69007\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/media\/80726"}],"wp:attachment":[{"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/media?parent=69007"}],"wp:term":[{"taxonomy":"product_type","embeddable":true,"href":"https:\/\/hotelrunner.com\/fr\/wp-json\/wp\/v2\/product_type?post=69007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}