Review Center

Master your reputation management with the power of AI

Address guest reviews professionally, improve your online reputation, and visualize your performance with the Review Center.

Get a demo

Watch now

AI-assisted replies

Generate unique replies to your reviews in seconds

Never miss a chance to connect with your guests. Generate unique, thoughtful replies to reviews instantly with artificial intelligence. ensuring a positive online presence, enhanced guest satisfaction, and a steady revenue stream.

Built-in Google Translate

Break the language barrier and communicate in any language

Instantly translate guest reviews into more than 133 languages with the help of built-in Google Translate, enabling clear and effective communication with guests from all over the world.

Enhance your global reach and ensure every guest feels heard and valued, no matter their language.

Why choose HotelRunner Review Center?

Our platform is designed to simplify complex processes so you can stay ahead of the competition and focus on growing your business. Explore how Review Center makes it happen.

Get a demo

Centralized management

View and reply to your reviews in one place instead of navigating multiple platforms thanks to our strategic partnerships with Booking.com, Expedia, and Airbnb.

AI-assisted precision

Leverage AI to generate personalized, professional replies, enhancing guest satisfaction and boosting your property’s reputation.

Global communication

Overcome language barriers with built-in translation, ensuring clear communication with guests from around the world.

Data-driven insights

Gain valuable insights into your property’s performance, enabling you to make informed decisions and drive continuous improvement.

Effortless personalization

Save and reuse your best replies

Save your most effective responses for future use. Easily customize and adapt these pre-written replies to fit new reviews, significantly saving the time and effort needed to craft personalized messages. Maintain consistency with minimal effort.

Performance tracking

Analyze your performance and improve continuously

Monitor your property’s performance across key categories like cleanliness, comfort, and amenities. Gain valuable insights, identify areas for improvement and monitor your progress over the years.

Enhance your property management
with connected solutions

Expand your capabilities, simplify operations, and maximize your property’s potential with powerful products designed to work seamlessly together.

Get a demo

Metasearch

Booking Engine

Website

Guest Relationship Management

Channel Manager

Property Management System

Payments

Enhance your property management with connected solutions

Expand your capabilities, simplify operations, and maximize your property’s potential with powerful products designed to work seamlessly together.

Guest Relationship Management

Property Management System

Booking Engine

Website

Channel Manager

Metasearch

Payments

Get a demo

Frequently asked questions

What is HotelRunner Review Center?

HotelRunner Review Center is an AI-powered platform that helps you manage guest reviews from multiple channels in one place, allowing you to reply to guest feedback professionally and improve your online reputation.

Which platforms can I manage reviews from through the Review Center?

You can manage and respond to reviews from leading platforms like Booking.com, Expedia, and Airbnb, all from one centralized dashboard in the Review Center.

What are the advantages of managing my reviews?

Managing your reviews through the Review Center allows you to respond quickly and professionally, enhancing guest satisfaction and improving your online reputation. It also helps you gain valuable insights into guest feedback, identify areas for improvement, and build trust with potential customers by maintaining a consistent and positive online reputation.