Give your AI travel assistant the infrastructure to book hotels
Live hotel inventory, real-time availability and pricing, and booking infrastructure, all through a single API integration. Built for AI bots, assistants, voice agents and agent providers, whether your users type or speak.
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You can plan the trip.
But you're struggling to catch real-time inventory.
Inventory
The live inventory gap
An AI agent can hold a sophisticated travel conversation, but without
direct access to live hotel inventory, availability and rates it has to send
the user elsewhere to finish. Every handoff to a third party is friction, and friction costs conversion.
Time
Speed to market
Building hotel connectivity yourself means contracts, integrations and relationships negotiated across the
hotel ecosystem. HotelRunner opens a global network of live properties through a single marketplace integration.
Revenue
Monetization
Once booking is embedded in your product, the conversation keeps earning. Room upgrades, dining, transfers, experiences and other ancillary offers become part of what your AI can put in front of a traveler.
Book
Complete the reservation through booking
handoff, or natively inside your product.
Live inventory
Real-time availability and rates across the
network, at the moment of the request.
Upsell
Room upgrades, transfers, experiences
and ancillaries, before and after the stay.
Bring your booking capacity together with HotelRunner's live inventory
The AI Access Program gives AI bot, assistant, voice and agent providers direct API access to HotelRunner’s Booking Engine, so hotel search, availability, pricing and booking all run inside your own product.
Live hotel search
Search the network by destination, dates, guests and filters, and bring real results into the conversation.
Real-time availability
Query live room availability at the exact moment the traveler is deciding.
Real-time pricing
Retrieve current rate and pricing information for the properties you present.
Hotel content
Descriptions, amenities, images and metadata to ground the recommendations your AI makes.
Booking handoff
Convert with a seamless handoff into HotelRunner's booking engine.
Full booking flow
Advanced integrations complete the booking funnel natively, without leaving your product.
Reservation access
Eligible integrations can look up reservation detail and status. Personally identifiable information (PII) is excluded from responses.
Upsell & cross-sell
Room upgrades, add-on services, package extensions, transfers, experiences and ancillaries. Everything in one place.
Post-booking engagement
Pre-stay and post-booking offers presented through your assistant, in your voice.
Instead of building hotel connectivity from scratch, integrate with HotelRunner and put a global hotel network behind your AI on day one.
It's a partner program that gives AI bots, assistants, voice agents and agent providers direct API access to HotelRunner's Booking Engine. Partners can provide live hotel search, real-time availability and pricing, and booking inside their own AI travel product, at global scale.
Who is the program designed for?
AI bot, assistant, voice and agent providers, including AI travel assistants, voice travel agents, trip planners, agentic travel platforms, conversational travel products, AI-powered booking platforms and travel technology companies adding hotel booking to an AI product.
Does the program work for voice agents, not just chat?
Yes. The Booking Engine API is a programmatic interface, so it behaves the same whether your product is text, voice or a mix of both. It returns structured hotel data that your assistant can render on screen or read aloud, and the booking is completed through the same handoff or native flow either way. The channel is yours to design; the inventory, availability, pricing and booking layer is what HotelRunner provides.
What does the Booking Engine API provide?
Hotel search by destination, dates, guests and filters; real-time availability; rate and pricing information; hotel content such as descriptions, amenities, images and metadata; and booking engine handoff. Advanced integrations add full booking funnel integration and reservation access.
What's the difference between AI Connect and AI Commerce?
AI Connect covers core hotel shopping and booking access: search, availability, rates, basic hotel content, booking handoff, sandbox and standard documentation. AI Commerce includes everything in AI Connect and adds higher rate limits and concurrency, priority API access, full booking funnel integration, reservation lookup, detail and status, advanced reporting, dedicated technical support with an SLA, and upsell and cross-sell capabilities.
Can AI assistants access live hotel availability and pricing?
Yes. Real-time availability queries and rate and pricing retrieval are part of both integration paths, so your assistant can answer with what's actually bookable right now.
Can bookings be completed inside my own product?
Both paths support a seamless handoff into HotelRunner's booking engine. Full booking funnel integration, which completes the booking inside your own product, is part of AI Commerce.
Does AI Commerce provide reservation access?
Yes. AI Commerce partners can use reservation lookup, detail and status. Personally identifiable information (PII) is excluded from all Reservation API responses.
Is there a sandbox environment?
Yes. A full sandbox environment for development and testing is part of the program, alongside standard API documentation and integration guides.
What support is available for partners?
All partners receive standard API documentation, integration guides, dedicated account management and integration support. AI Commerce adds dedicated technical support with an SLA and optional custom integration consulting. Partners also gain access to HotelRunner's business support and marketing benefits, including a HotelRunner Store listing and co-branded campaigns.
How does the integration process work?
Four steps. Join the program and complete onboarding to receive API credentials and sandbox access; integrate the Booking Engine API into your AI product; deliver bookings through handoff or, where supported, natively; then grow with reservation data and monetization capabilities. Our team supports you through documentation, integration guides and onboarding.