Discover the hospitality industry trends

Smartphones are everywhere, but how exactly are they transforming guest behavior in the accommodation industry?

OTAs dominate online bookings, but do you really know how they work, or how to make them work for you?

Can your social media activity boost your hotel’s SEO rankings, or is it just hype?

Guests expect receptionists to have all the answers, but do yours know these 10 critical questions by heart?

When does a hotel really need renovation, and what should be on your upgrade checklist?

With billions of active users, Facebook is essential, but which 5 tactics actually drive hotel bookings?

TripAdvisor Connect changes how hotels reach travelers, will your property benefit from the shift?

Google+ may not rival Facebook, but could it still give your hotel a hidden edge in marketing?

Email is one of the oldest digital channels, but is it still a powerful booking driver for hotels?

In a digital-first world, do phone reservations still matter, and how can hotels increase them?

Hotel marketing errors cost real money, are you making these common mistakes without realizing it?

Pet-friendly hotels attract loyal guests, but are the risks and challenges worth it?