Get ready to unpack the evolution of hospitality in 2026 through the lens of rising guest expectations and breakthrough AI capabilities.
Hospitality Industry in 2026
Next-Gen Guest Experience with AI in Action
Data-driven upselling
36.2% of hoteliers see upselling and revenue generation as the greatest opportunity of AI.
Luxurious micro-getaways
47.6% of hoteliers observe that guests are increasingly choosing small luxuries over big-ticket amenities.
AI-powered operations
27.27% of hoteliers who use AI rely on it to manage two or more operational tasks.