Discover the hospitality industry trends

Guests expect receptionists to have all the answers, but do yours know these 10 critical questions by heart?

When does a hotel really need renovation, and what should be on your upgrade checklist?

With billions of active users, Facebook is essential, but which 5 tactics actually drive hotel bookings?

TripAdvisor Connect changes how hotels reach travelers, will your property benefit from the shift?

Google+ may not rival Facebook, but could it still give your hotel a hidden edge in marketing?

Email is one of the oldest digital channels, but is it still a powerful booking driver for hotels?

In a digital-first world, do phone reservations still matter, and how can hotels increase them?

Hotel marketing errors cost real money, are you making these common mistakes without realizing it?

Pet-friendly hotels attract loyal guests, but are the risks and challenges worth it?

Pinterest inspires travelers visually, but how can hotels turn pins into actual bookings?

Google Hotel Finder changes how travelers search for stays, what should hotels do to take advantage?

Facebook isn’t just for visibility, it can drive bookings, loyalty, and guest engagement if used right.